Store Policies

Shipping Policy


Packages are dispatched from the United Kingdom within 2-3 days after receipt of payment and are shipped via Royal Mail. 


UK shipping is sent via Royal Mail First Class. Delivery time is estimated at 1-3 working days, not including production time.


Standard international shipping is sent via Royal Mail. Delivery time is estimated at 6 - 10 working days.


Buyer is responsible for any import/custom charges.


Please get in touch if you have any questions regarding shipping methods or delivery times.

Returns & Exchanges

Returns are only accepted for items of unworn/undamaged condition in their original box and packaging. Contact must be made within 14 days of receipt of order.


Please email for return address.

Wholesale Enquiries

We love to collaborate with like minded businesses so please do get in touch if you'd like to become a stockist of Knottedly products.